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Authentication with your device biometrics

Simple.
Fast.
Secure.
Authentication.

IDgo authenticates users with biometrics.

IDgo authentication has been designed to reduce security vulnerabilities, simplify the user experience and minimize friction.

Passwordless authentication
No more discoverable secret passwords

Secure

IDgo replaces discoverable secrets like passwords and one-time passcodes with strong passwordless biometric authentication so there are no secrets for attackers to steal. To protect privacy, authentication is executed with device based biometrics that are not stored by the IDgo service.

Biometric authentication
face and finger print recognition

IDgo delivers the same simple authentication experience in all channels: contact center, online, in-person. IDgo does not require a download of an application and works on smart devices including mobile phones, laptops, tablets and desktops.

Simple

IDgo takes seconds to authenticate
Authentication is FAST

Fast

IDgo authentication takes seconds instead of minutes. IDgo is a no-code / low-code user authentication service that can be up and running in minutes without straining IT resources and without the overhead of maintaining development stacks.

Authenticate Users, Not Passwords or Secrets

Reduce average handle time in your contact center today.

Calculate your potential savings here.

Try IDgo yourself. For Free. No Code.

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How IDgo Works

Authenticate in seconds.

Offline Authentication

Call Centers, IVRs, In Person, Interactive Teller Machines, Anonymous Chat Sessions

  • Consumer receives SMS to their mobile phone.

  • Consumer authenticates using device biometrics, passcode or screen lock pattern.

Online Authentication

Account Login

  • After entering username, password for online account, consumer uses IDgo passkey to complete multi-factor authentication using device biometrics, passcode or screen lock.

Forgot Password

  • Before setting up a new password, consumer uses IDgo passkey to authenticate using device biometrics, passcode or screen lock.

​Step Up Authentication

  • Before executing risky transactions like a funds transfer, consumer uses IDgo passkey to complete multi-factor authentication using device biometrics, passcode or screen lock.

Passwordless Account Login

  • Consumer uses IDgo passkey to complete online account login using device biometrics, passcode or screen lock instead of username, password.

How IDgo Works Anchor
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