The following functionality is available as of 3/2/26 in the IDgo Production environment:
User Experience Update
Application: IDgo web application
- IDgo customers have the option to turn on "Silent Network Authentication" (SNA) feature for their consumers as follows:
- SNA verifies a user's identity in the background by directly querying mobile network operators to confirm ownership of a phone number, SIM, and device.
- SNA operates without user input (no codes, SMS, or apps), making it immune to SMS phishing.
- Consumers must be on a mobile network; this feature will not be attempted if the consumer is on a Wi-Fi network.
- SNA is experienced by consumers when a consumer's mobile phone does not, for any reason, have an existing IDgo passkey or authentication token. As an alternative to using a one-time passcode delivered to the consumer via SMS, SNA "silently" connects with the mobile network operator to confirm ownership of the phone number, SIM and device.
The consumer experience with SNA is as follows:
