Connect IDgo with leading platforms to deliver faster, more secure authentication across every channel and customer interaction.
Partners
Technical Integrations
Eltropy
IDgo has partnered with Eltropy to integrate its device-based authentication service into the Eltropy Unified Conversations Platform. This integration enables financial institutions to deliver secure, password-free authentication directly within their digital messaging channels, combining IDgo’s advanced verification technology with Eltropy’s unified communications to enhance security and streamline the customer experience.
Genesys
IDgo integrates with Genesys to streamline authentication across call and chat channels. The integration reduces average handle time, removes the need for knowledge-based security questions, and allows callers to be authenticated before reaching a representative. Using the IDgo API, Genesys products can trigger secure biometric authentication on a customer’s device within just a few hours of setup.
Mitel
IDgo integrates with the Mitel CX Platform to provide fast, secure, and seamless user authentication for contact centers. The integration reduces caller authentication time, minimizes fraud risk, and enhances overall customer satisfaction by allowing agents to focus on service instead of manual verification steps.