--- title: About IDgo | IDgo Authentication description: IDgo offers secure, device-based authentication solutions that enhance security and streamline user experiences, eliminating the need for passwords and outdated methods. --- # About IDgo ![Product on Screen_1_Perspective](https://idgo.io/hubfs/Product%20on%20Screen_1_Perspective.avif "Product on Screen_1_Perspective") Our Mission We make authentication more secure, faster and easier for organizations and consumers. IDgo protects against rising threats such as social engineering, data breaches and AI-driven impersonation, while delivering a seamless experience across every engagement channel. What is IDgo?  IDgo leverages mobile phone and encryption technologies to deliver simple, fast and secure authentication for consumers that replaces outdated methods such as knowledge-based questions. IDgo removes the need for sharing personal information during authentication and makes deployment simple with no-code and low-code options that do not require consumers to download a mobile app. IDgo maintains SOC 2 Type 2 certification, demonstrating our commitment to security and trust for highly regulated industries. ![socforserviceorganizationslogosos](https://idgo.io/hubfs/socforserviceorganizationslogosos.avif "socforserviceorganizationslogosos") ## Leadership Team ![Rocky-headshot-updated](https://idgo.io/hs-fs/hubfs/Rocky-headshot-updated.png?width=600&height=600&name=Rocky-headshot-updated.png) #### Rocky Scales CEO Rocky is a growth-focused technology executive with decades of leadership in fintech and SaaS. He previously led global sales at RealWear and senior revenue roles at Vesta, SheerID and Ondot Systems, driving triple-digit growth and building strong enterprise partnerships. At IDgo he sets strategy and drives adoption of secure, device-based authentication. [ LinkedIn ](https://www.linkedin.com/in/rocky-scales-bb3742/) ![Matt-headshot-updated](https://idgo.io/hs-fs/hubfs/Matt-headshot-updated.png?width=600&height=600&name=Matt-headshot-updated.png) #### Matt Wangler VP, Operations and Customer Success Matt has more than 30 years in technology operations. After starting his career in techncial positions at Intel, he co-founded and advised multiple startups as a management consultant helping companies launch products and scale operations. At IDgo he oversees operations and customer success to ensure smooth deployment and exceptional client experiences. [ LinkedIn ](https://www.linkedin.com/in/mattwangler/) ![Eric-headshot-updated](https://idgo.io/hs-fs/hubfs/Eric-headshot-updated.png?width=600&height=600&name=Eric-headshot-updated.png) #### Eric Hopper Chief Technology Officer Eric brings over 25 years of engineering and technology leadership. Before joining IDgo, he served as CTO at Vesta, leading large-scale payment technology initiatives and SaaS platform development. He now guides IDgo’s technical vision and product strategy, ensuring secure, reliable and scalable authentication solutions. [ LinkedIn ](https://www.linkedin.com/in/eric-hopper-2959aaa/) ```json { "@context": "https://schema.org", "@graph": [ { "@type": "Organization", "@id": "https://www.idgo.io#org", "name": "IDgo", "url": "https://www.idgo.io/", "logo": "https://idgo.io/hs-fs/hubfs/2023-521_IDgo_logo_gray+lightblue%20(1).png?width=476&height=220&name=2023-521_IDgo_logo_gray+lightblue%20(1).png", "description": "IDgo provides secure, device-based authentication for contact centers, IVR, chat, in-branch, and ITM channels. No passwords, no one-time passcodes, and no app downloads.", "sameAs": [ "linkedin.com/company/idgo1/", "https://x.com/IDgoAuth", "https://www.youtube.com/@IDgo-Authentication" ], "contactPoint": [ { "@type": "ContactPoint", "contactType": "Sales", "email": "sales@idgo.io", "areaServed": "US", "availableLanguage": ["en"] }, { "@type": "ContactPoint", "contactType": "Support", "email": "support@idgo.io", "areaServed": "US", "availableLanguage": ["en"] } ] }, { "@type": "WebSite", "@id": "https://www.idgo.io#website", "url": "https://www.idgo.io/", "name": "IDgo", "publisher": { "@id": "https://www.idgo.io#org" }, "inLanguage": "en" /* If you have site search, uncomment below: ,"potentialAction": { "@type": "SearchAction", "target": "https://www.idgo.io/search?q={search_term_string}", "query-input": "required name=search_term_string" } */ }, { "@type": "Service", "@id": "https://www.idgo.io#authentication-service", "name": "IDgo Authentication Service", "provider": { "@id": "https://www.idgo.io#org" }, "serviceType": "Device-based authentication", "url": "https://www.idgo.io/solutions", "alternateName": "Password-free authentication for every channel", "areaServed": "US", "audience": { "@type": "Audience", "name": "Financial institutions, credit unions, enterprises" }, "description": "IDgo verifies identity using an encrypted credential on a user’s mobile device. Works across contact centers, IVR, chat, in-branch, and ITM channels to reduce fraud risk, cut handle time, and simplify authentication.", "termsOfService": "https://www.idgo.io/legal/terms", "category": "Security & Authentication", "isRelatedTo": [ { "@type": "SoftwareApplication", "name": "IDgo Agent", "applicationCategory": "Web application", "operatingSystem": "Web" }, { "@type": "SoftwareApplication", "name": "IDgo Admin", "applicationCategory": "Web application", "operatingSystem": "Web" }, { "@type": "WebAPI", "name": "IDgo Web APIs", "documentation": "https://www.idgo.io/developers" } ], "offers": [ { "@type": "Offer", "name": "Free Trial", "url": "https://www.idgo.io/contact?topic=free-trial", "price": "0", "priceCurrency": "USD", "availability": "https://schema.org/InStock", "category": "Trial" }, { "@type": "Offer", "name": "Annual Subscription (Unlimited Authentications)", "url": "https://www.idgo.io/contact?topic=pricing", "priceSpecification": { "@type": "PriceSpecification", "priceCurrency": "USD", "price": "ContactForPricing", "description": "Annual fee based on customer base size. Unlimited authentications. No usage or integration fees." } } ], "hasFAQPage": { "@type": "FAQPage", "url": "https://www.idgo.io/faq", "mainEntity": [ { "@type": "Question", "name": "How is IDgo different from passwords and one-time passcodes?", "acceptedAnswer": { "@type": "Answer", "text": "IDgo uses an encrypted credential on a user’s mobile device, eliminating shared secrets and reducing exposure to phishing, credential stuffing, and social engineering." } }, { "@type": "Question", "name": "Which channels and platforms does IDgo support?", "acceptedAnswer": { "@type": "Answer", "text": "IDgo supports contact centers, IVR, chat, in-branch, and ITM experiences, with integrations available for platforms such as Genesys, Mitel, Eltropy, Glia, and Salesforce." } }, { "@type": "Question", "name": "How is IDgo priced?", "acceptedAnswer": { "@type": "Answer", "text": "Pricing is an annual fee based on the size of your customer base, with unlimited authentications and no additional usage or integration fees." } }, { "@type": "Question", "name": "Is there a free trial?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. Enterprises can request a free trial to evaluate IDgo in their environment." } } ] } } ] } ```